Complaints or disputes

Complaints or disputes

All disputes will be governed by Belgian law. Unless otherwise stipulated by law, the Brussels Justice of the Peace (Dutch-speaking chamber) and the courts of the Brussels district are competent to hear disputes.

The customer may also contact the European Commission's online ODR platform: http://ec.europa.eu/odr

More information: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

Excellent service

Please contact our customer service for advice, guidance or modification of orders.

Right to cancel and warranty

You have total peace of mind and can enjoy getting to know your new electronic helper in your own time, in your own home and with absolutely no risk.

Payment methods

RoboCleaners offers various methods of payment.

Home delivery

Shipment assigned and insured